New Member

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11 Messages

Sunday, December 18th, 2022

program the dvr to record a show from internet choice

When I find a show on directv internet and tell it to record either once or series It doesn't work. The DVR does not respond.  I tried several times.

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ACE - New Member

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5.2K Messages

3 years ago

DIRECTV is NOT an ISP, only a satellite tv provider. So there is no such thing as DIRECTV internet. Are you referring to on-demand shows or something else? If so, are they not downloading to your playlist correctly? What is the receiver model, and how is the receiver connected to your home internet provider, wirelessly or wired via Ethernet? Has this been an issue in the past? Any error codes when downloading?

Community Support

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255.9K Messages

3 years ago

Hello @4549stiltz, we're here to give you a hand.

 

Please let us know if you're getting any specific error message when you try to record a show.  

 

Let's make sure the DVR is connected to the internet, you can follow the steps here

We also recommend you to troubleshoot your receiver by following these steps

 

Keep us posted on how it goes. We'll be here to help.

 

Luna, DIRECTV Community Specialist

New Member

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11 Messages

3 years ago

I think I might make myself a little clearer. I go to Directv website and search the guide. Pick a show, pick record to TV, and then pick record series. It states it has been added to the playsist. Then I get an e-mail confirming it.  But it does not work.  My old dvr system did

ACE - Expert

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21.3K Messages

3 years ago

DTV doesn't need internet to set up recording from the website it uses the satellites.

New Member

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11 Messages

3 years ago

This does not make it right but at least I am not alone, threatblazerod. Maybe someone out there will chime in and give us some ideas.

ACE - New Member

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5.2K Messages

3 years ago

Check the DVR recording history of your receiver. Go to LIST, Recording Manager, and Recording History. Something titled ‘Booking’ or Remote Booking should appear on the list showing you had booked the specific series from your laptop. It may say cancelled because of a problem with the online guide where it shows programs that are not currently airing. When the receiver gets the command from satellite 101 to record a specific program, this contradicts with what the receiver’s guide shows so the program automatically gets cancelled.

As previously stated, you can check the Recording History to see if the program ended up traveling over satellite to the receiver to tell it to record the series.

(edited)

New Member

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11 Messages

3 years ago

Thanks I will check like you stated detuch254 when I get time today and report back.


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