New Member
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1 Message
Purchased movie glitches
I just purchased my first movie for my granddaughter to watch but it keeps freezing/glitching like it was recorded during a storm. I’ve tried deleting and re-recording as well as resetting my main receiver and then re-recording and nothing changed.
DIRECTVhelp
Community Support
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255.6K Messages
6 days ago
That’s not the premium viewing experience we want for your granddaughter, @Angydawn. Thanks for trying to troubleshoot; a tech specialist is available to further assist, and we're sending you a DM. Rhyan, DIRECTV Community Team
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