New Member
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2 Messages
recording programs
I keep getting the message "can't record this program because this location is not connected to the network." How do I fix this?
New Member
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2 Messages
I keep getting the message "can't record this program because this location is not connected to the network." How do I fix this?
shannon02
ACE - Expert
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21.3K Messages
1 year ago
DTV sat doesn't need an internet connection to work.
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litzdog911
ACE - Sage
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46.7K Messages
1 year ago
What DVR/Receiver model number(s)?
When did the problem start?
What troubleshooting have you tried so far?
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DIRECTVhelp
Community Support
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256.5K Messages
1 year ago
The error message usually means the receiver has lost its Whole-Home network connection, @TBarbot.
What receiver are you trying to record? Please check the connection at the receiver. If the issue persists, we have a specialist who can help. Contact us at DIRECTV Customer Service - Phone Support & Chat
Mohammad, DIRECTV Community Team
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TBarbot
New Member
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2 Messages
1 year ago
when checking the Whole-Home network in settings it states 'No networked DVR's found.' My receiver info: H25/500, ID: 0368 5594 3803. How can I fix the problem? Thank you
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DIRECTVhelp
Community Support
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256.5K Messages
1 year ago
Our technical specialist can help fix this Whole-Home DVR error. We're sending you a DM. Kesiah, DIRECTV Community Team
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shannon02
ACE - Expert
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21.3K Messages
1 year ago
Is that your only receiver? If so you can't record anything as it doesn't have a hard drive to record to plus it really doesn't need to be connected to the internet as again there is no hard drive to buffer On Demand.
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