New Member
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2 Messages
Remote works on the tv but not on the receiver anymore
I have the new (post-2014) genie remote, not the big universal one. A couple days ago I was watching tv and at first it was working as normal, but then the tv wasn't responding to the remote and the receiver was. I was able to change the channel but not the volume. So I tried a number of things to fix the issue (I think the real problem was that I had accidentally blocked the tv by putting too much stuff in front of it), and in the process now I got it to work on the tv, but the receiver doesn't respond. So I can now turn the tv on and off and change volume, but I can't change the channel.
I tried resetting the receiver, and using the mute plus enter. I even tried the 981 factory reset. Nothing works. I think the problem could be that when I was trying to get the remote to work on the tv, I switched it from RF to IR and maybe that's why the receiver doesn't respond now.


litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Assuming it's an RC7x remote model, try pressing MUTE + ENTER simultaneously to resynch the remote to the Receiver.
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detuch254
ACE - New Member
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5.2K Messages
4 years ago
@kaneki83 yes, changing the remote from RF to IR could certainly be the culprit. If the Genie receiver is still set to RF mode, it will only react to the remote paired specifically to IT. What is your receiver model?
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