New Member
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1 Message
Run Auto Program
The message to (2) Run Auto Program is showing on my screen. The TV was fine and then I looked up and the message was on with weak or no signal- (1) check antenna cable connection which I did. My remote cannot change anything. It’s like the tv is not recognizing the remote.
Accepted Solution
Official Solution
TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
Your TV is set to the input for antenna and needs to be set to the input for directv (usually HDMI 1) using your TV remote. Either you accidentally set it, or you had a power failure. When a TV powers up, it sets a default input. The default is often set to antenna, but you can reprogram it to be the DirecTV input. You need to look at the TV manual to learn how to do this.
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hi, we want you to enjoy your favorite programming without any signal inconvenience. Let's check this situation on a PM to further investigate and resolve it. In the meantime, please click here Program Your DIRECTV Genie Remote Control | DIRECTV Customer Service & Support to learn how to program your remote properly. Edgar, DIRECTV Community Specialist
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nabukl
ACE - Professor
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2.4K Messages
3 years ago
Your tv is on the wrong input
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TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
Edgar's post does not address the issue. There's nothing wrong with the remote. As I posted, and then nabuki confirmed, your TV is on the wrong input.
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