Teacher
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118 Messages
Unable to Delete Recording(s) in DirecTV for Roku
I've been using the DirecTV app on Roku to watch t.v.
I find I'm not able to delete any of my recordings, whether it be a series episode, or a movie.
Any ideas how I can delete recordings.
James


litzdog911
ACE - Sage
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46.7K Messages
3 days ago
What happens when you try to delete a recording?
When did this problem start?
Have you tried deleting and reinstalling the DirecTV App?
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jamesj1
Teacher
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118 Messages
3 days ago
Nothing happens when I press the 'Red' button.
This has been happening since I started using the app about a week ago.
I'll uninstall and reinstall it and get back with you.
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jamesj1
Teacher
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118 Messages
3 days ago
Uninstalling and reinstalling the app did not work.
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Ludwick577
ACE - New Member
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3.7K Messages
3 days ago
The "red button" ? You hold down the "ok" button to delete recordings in my library with the Roku app. What's the red button?
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jamesj1
Teacher
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118 Messages
3 days ago
My remotes inculding the directv remote has a red button i use to delete items when i'm whatching from the satelite dish. So i assumed the same button would work with roku app. Apparrantly not.
I tried holding the "ok" button on my roku remote and my universal remote and neither worked
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Ludwick577
ACE - New Member
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3.7K Messages
3 days ago
If you have Directv Satellite this is the wrong forum. You need to post in the Satellite forum (not Directv Stream)----moving your posts
(edited)
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jamesj1
Teacher
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118 Messages
3 days ago
I'm not using the Satellite. I'm using the app in Roku. Just making a comparison.
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litzdog911
ACE - Sage
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46.7K Messages
2 days ago
You can't use the DirecTV remote with a Roku. Use your Roku remote. There is no red button. Highlight the recording and you'll see a "Delete" option.
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jamesj1
Teacher
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118 Messages
2 days ago
That's what I' been using
When i select the item i want to delete I see no "Delete" option using my Roku remote.
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Ludwick577
ACE - New Member
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3.7K Messages
2 days ago
You have to highlight the show you want to delete----and press down and hold down the ok button on your roku remote
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jamesj1
Teacher
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118 Messages
2 days ago
That didn't work either.
Seems a like a lot of messing around to simply delete a recording.
Maybe I'll just go back to watching t.v. on the satellite.
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Ludwick577
ACE - New Member
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3.7K Messages
2 days ago
I use a Roku and it works fine for me using the Roku remote. I go to my library----highlight the show then press and hold the ok button. A trash can icon comes up and a circle around it spins for a few seconds and then a popup comes up and asks if you want to delete. I have a Roku Stick and a Roku ultra.
(edited)
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jamesj1
Teacher
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118 Messages
2 days ago
I have Roku premier. Wonder if that has something to do with it.
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Ludwick577
ACE - New Member
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3.7K Messages
2 days ago
@jamesj1 No. B/c I also have a Roku premier that I use as a backup. I just tested it and it works the same way as all the other Roku players.
(edited)
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User5
New Member
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40 Messages
2 days ago
@jamesj1 - are you a satellite customer account? I know you're using the Roku DTV app. But I want to know if you're using a DTV account that is a satellite customer.
If you are a satellite customer using the app (on a Roku, Firestick, etc), you may need to ensure "Allow Deletion" is enabled on your main Genie DVR (satellite) receiver under Menu > Setup > Whole-Home > Share Playlist
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