Contributor
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7 Messages
APP Constantly Buffers.
Whether direct wired to ATT FIBRE or Wifi with ATT FIBRE. This app (Edited per community guidelines)! why do you not fix it? It is not just me but everyone that I know that has the app! How can this problem be corrected? Everything we have is ATT. Cell, Internet, and Television. So its like they don't give a rats (Edited per community guidelines).
Frustrated beyond belief!
bcbsncjlj
Expert
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6.5K Messages
4 years ago
Besides, there is nothing to compare. The app is broken!
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @TLKollenberg, thanks for working with us following previous steps.
Let us know if you are having the same issue on other devices, or if this is the only device with buffering problems? On the other hand we recommend you purchase our DIRECTV STREAM device. You can find more information about it on the following link: Click here
Thank you in advance
Catherine, DIRECTV STREAM Community Specialist
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TLKollenberg
Contributor
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7 Messages
4 years ago
LUDwick577;
Guess I am a (Edited per community guidelines). But certainly believe that people that design these apps are good at their jobs and can provide a service that I PAY ALOT of money to use. My simple mind says that I should get what I pay for.. Is there something about that you cannot understand. I am not that intricate!
(edited)
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TLKollenberg
Contributor
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7 Messages
4 years ago
directvhelp;
I have done everything... still have issues. I really should not have to purchase external boxes or add-ons to get what I was told I would be getting upon Purchase. I will continue to loo at other options if you cannot provide a suitable solution. Everything we use is through ATT. First time we have been disappointed in one of your services.
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