New Member
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1 Message
App is constantly buffering
The app seems to be constantly buffering during programs. I'm trying to watch the Dolphins game on CBS, and the app is buffering. When it returns, the program is in Spanish. This happened last night while watching the Heat on a different channel. It buffers during other programs. It is very annoying. We are constantly going to the Guide Menu and going back to the channel.
pamike8713
New Member
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3 Messages
4 years ago
I also have YoutubeTV and can watch live programming on it without buffering so please explain that?
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Youtube TV id a different app then DirecTV Stream. No correlation between the two.
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TexasTater
New Member
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8 Messages
4 years ago
Totally understand the "non-correlation" between the streaming applications (Hulu, Youtube TV, Netflix, Disney+ and, Direct TV Stream), however the tech asked the question - what other streaming is coming in and are we having the lagging, buffering, etc... on those. So.....
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
There is an easy fix for this. Use another device. Dtv stream box, Roku, Firestick, Apple tv, and you can sideload Dtv stream onto an android tv box. I have a Samsung 4k TV and would never rely on it as the only source to use apps on. I use a Dtv stream box and also a Tivo stream 4k android dongle sideloaded app. The sideloaded app works better than the Samsung tv app lol.
(edited)
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TexasTater
New Member
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8 Messages
4 years ago
Definite fix action being considered (another device), too bad.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
You will never regret it in the long run!
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pamike8713
New Member
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3 Messages
4 years ago
I use google chromecast to stream and get the buffering ?
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g_mingolelli
New Member
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172 Messages
4 years ago
I wanr DirecTV to own up to its responsibilities...
I don't think that is too much to ask for especially since the service is no longer competitive with other services that are now available.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Get a real dedicated streaming device. Chromecast is satisfactory for single-stream services like Netflix or Hulu, etc. but will never in the long-haul behave favorably for live multi-stream services.
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Emerge02
New Member
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1 Message
4 years ago
I use a fire stick and it's not much better than the Samsung app. Doesn't buffer as much but still does it often. My internet is more than adequate (since it's just me) and service is just as bad when I use my mobile data with similar 90-120 mbps speeds. Worked nearly perfect for years with the same internet speeds. The simple fact is DTV's service has gone way downhill over the past 4 or 5 months. It's already too expensive for what it is but I'm on a grandfathered plan that includes more channels. I really need to look into other options as this terrible and they seem to be passing the buck and not concerned about correcting the problems.
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clkrusemark
New Member
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3 Messages
4 years ago
I had a FireStick a while back. Some of the same issues with several apps. Two weeks ago I got a Roku, it's only buffered a couple times in two weeks. Way better
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g_mingolelli
New Member
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172 Messages
4 years ago
When reading many of the user comments, we see a constant common denominator and it's called "DirecTV Stream" and their inadequacy to deliver a pleasurable viewing experience.
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bcwood34
New Member
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4 Messages
4 years ago
Same issue. Buffering only occurs with the direct stream app. Ive never had this problem with any other streaming service or with any other app. Its getting to the point where I will have to cancel and switch services
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
@bcwood34 Which device?
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TexasTater
New Member
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8 Messages
4 years ago
The buffering is on my Samsung TV (series 7). Have done everything but put an ether (RJ45) cable to it - due to upstairs / downstairs location of router, this won't be happening. Called DirectTV Stream support - they said they are working on a fix (no kidding?) and then nothing back on work order #
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