New Member
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1 Message
App is constantly buffering
The app seems to be constantly buffering during programs. I'm trying to watch the Dolphins game on CBS, and the app is buffering. When it returns, the program is in Spanish. This happened last night while watching the Heat on a different channel. It buffers during other programs. It is very annoying. We are constantly going to the Guide Menu and going back to the channel.


Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
This is a known issue for quite some time and there are many many threads on the Samsung app. Try a firestick, roku, apple tv, or dtv stream box.
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TexasTater
New Member
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8 Messages
4 years ago
Was told by our Direct TV that they were working on this.....yeah, not so much. probably going to another streaming service - didn't have the issue previously.
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bcwood34
New Member
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4 Messages
4 years ago
@Ludwick577 Samsung series 7
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bcwood34
New Member
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4 Messages
4 years ago
So basically, if I want to keep DirectTv Stream with my Samsung TV, I need to spend more money by renting the dtv stream box or buying a fire stick/Apple TV device.....Or I can switch back to Youtube TV which was working fine?
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Your choice. $30-40 investment and enjoy the service. If YouTube TV has what you want/need go for it.
(edited)
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bcwood34
New Member
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4 Messages
4 years ago
@bcbsncjlj One last question and sorry if this was answered and I missed it...
Would the issue be resolved if I connected via ethernet cable?
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g_mingolelli
New Member
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172 Messages
4 years ago
DirecTV needs to step up and correct the issues because we and they all know it's totally their problem.
And to enlighten other readers: It's more than the Samsung App that are having issues.
Samsung, from the 2017 models, is an approved device and has been for years. Paying a premium price for a service that promises problem free streaming delivery is a breach of their own user agreement.
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Pspideronthewall
New Member
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1 Message
4 years ago
Same issue but it normally happens with direct stream TV.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
@Pspideronthewall Get a external streaming device. There is no fix.
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bwills21
New Member
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5 Messages
4 years ago
I have Directv steam with a firestick and 500 mbs internet up/down. Not a Samsung TV. Stream is garbage and constantly buffering. I suffer through it because I love Bally Sports. Fix your tech Directv!
Hulu and YTTV both are superior and never had issues like this, but unfortunately no longer carry Bally Sports.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
@bwills21 I have Fire Sticks and have no buffering. What makes you think that the issue the app? All Fire Stick users use the same app. If the app was the issue then everyone would be complaining about buffering - but that is not the case. Obviously you are having issues and I suggest you evaluate your particular environment to determine your root cause. having a 500 up and down internet is overkill unless you are gaming. Everyone's setup in totally different from data content delivery, ISP's, routers, modems, WiFi's, Ethernet, and who knows what else.
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bwills21
New Member
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5 Messages
4 years ago
@bcbsncjlj Why do I think the issue is the app? Because it’s the only app on multiple firesticks that has an issue. Literally every other app works fine with no problems. Combine that with literally hundreds of posts on this and other forums having the same problem. So yeah, I think DTV has an issue with their app. Congratulations on getting yours to work successfully; you appear to be in the minority.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
Not at all in the minority. The only reason that they are posts here are they have problems. No one in a forum would post successful results. It could be your CBS broadcast not mine. I have a different network. If you are having buffering the there is some congestion taking place on the data delivery in your environment or data path. It's not the app.
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bwills21
New Member
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5 Messages
4 years ago
I think you’re over complicating this. So there is a data delivery problem, but somehow only 1 app on the entire firestick is affected by it? Every single app other than DTV work fine. The DTV app streams fine on my iPad in the same environment, so why is there no data delivery problem with that? I just don’t want to watch TV on my iPad all of the time. So the only difference is the Amazon DTV app. Obviously there is some nuance causing it to fail. I’m glad it works for you, but it doesn’t work for me and many others. I’m not going to troubleshoot back technology any further, especially with many other options out there. Bottom line: it’s an awful service.
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bwills21
New Member
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5 Messages
4 years ago
“bad technology “ not back technology
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