New Member
•
1 Message
Billing and location zip codes are different
I live in a small town that only has a post office. That zip code is my billing zip code and the one that I would like to use to get my local channels from. My physical address is listed in a zip that actually runs from the neighboring county. The local channels from there are different and that is how my device is determining what local channels I get. Can I get that changed somehow? Support says "No" at this time.
DIRECTVhelp
Community Support
•
255.9K Messages
4 years ago
To better assist you and to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
We will be there waiting for your answer.
Maria, DIRECTV Community Specialist
0
0
Bbennett522
New Member
•
2 Messages
4 years ago
My billing address is in a zip code that is different than the physical location of my equipment. How do I make changes so that I can get local channels?
Seems like there should be a way to do this by logging onto my account. But not so!!
Thank you
0
0
Bbennett522
New Member
•
2 Messages
4 years ago
I know some DirecTV customers who have 2 homes. They carry their DirecTV equipment when they move from one house to the other and are able to change their account so they get local channels.
What are the steps to accomplish that?
Thank youu
0
0