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Wednesday, January 25th, 2023

Billing Zip Code vs. Local Channels & Roku Ultra

Previous post was insightful and hopeful, contrary to what I’m being told over the phone. 
My billing zip code is in AZ, I reside in KS, and I use a single, solitary charge card for literally everything in my life. 
I’ve kept my DirectTV subscription for the sole purpose of being able to semi-easily watch local news/weather on my TV.

Since updating card info recently over the phone with DTV rep, I’m stuck with the wrong local feed, and not understanding how to remedy.

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Expert

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6.5K Messages

3 years ago

Local channels and regional sports are based on your CC billing zip code and the IP address of the device. 

ACE - New Member

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3.6K Messages

3 years ago

You can update your billing zip code on the Dtv Stream website as well. 


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