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New Member

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17 Messages

Thursday, April 14th, 2022

Boomerang shows are in Spanish!

My Boomarang channel shows are suddenly in Spanish and I don't know why. They were in English yesterday but are in Spanish today. Its only the shows and not the commercials though (weird). Can't want any cartoons now! Angry kids! Help!

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New Member

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426 Messages

4 years ago

@Supergirl71 

Try while watching boomerang hit select and at bottom select cc/audio then select audio and choose alternative. Seemed to work for me

Expert

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6.5K Messages

4 years ago

What device are you using?

New Member

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340 Messages

4 years ago

Roku and Web seem fine on my side. Tom & Jerry is in English (both, default and alternate audio). Which show were you watching @Supergirl71 ?

New Member

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17 Messages

4 years ago

All of them are in Spanish 

Expert

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6.5K Messages

4 years ago

What device? You did not answer. Samsung Smart TV?

(edited)

Community Support

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255.7K Messages

4 years ago

Hello @Supergirl71 We're here for you and want to help you see what's going on with Boomerang channel.

To better assist you, please confirm what type device are you using. I am asking this to check deeply into the proper resolution for you.

Thanks in advance.

Paulinn, DIRECTV Community Specialist

New Member

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17 Messages

4 years ago

Its on my tv with a streaming box I bought from direct tv

New Member

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17 Messages

4 years ago

I have a smart TV but I'm streaming using a streaming device I got fro. Direct TV. I did check all my settings so I know its not at my end

Community Support

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255.7K Messages

4 years ago

Thanks for making sure that we are aware of the issue. Technicians are already working toward a resolution as quick as possible. 

Paulinn DIRECTV Community Specialist

ACE - New Member

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3.6K Messages

4 years ago

Did your issue resolve?

New Member

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17 Messages

4 years ago

I thought it did but apparently it didn't 

ACE - New Member

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3.6K Messages

4 years ago

I just checked mine on 298 and it's fine. Is it only Boomerang? Also--when you are on the channel --click the ok button. Below that choose cc/audio and see if it's set correct

(edited)

New Member

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17 Messages

4 years ago

I wouldn't think that would be the problem if its happening on all of our televisions though

ACE - New Member

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3.6K Messages

4 years ago

Not sure why it's happening to you mine is fine. It's something different about your setup----it's not the service.

New Member

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1 Message

4 years ago

I have the same problem with a roku on a Vizio tv. Shows on boomerang are in Spanish and commercials are in English. No other station does this and it happens on two different tvs. So Ludwig577 I don’t think it’s the tv or streaming device


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