New Member
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5 Messages
Cannot login despite correct credentials
I keep getting a 0017 code saying that my username or password are incorrect. I have changed my password in case that was the problem, but it’s still not working. Works fine on my TV, but cannot login to the app. Please help!!
DIRECTVhelp
Community Support
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255.9K Messages
3 years ago
Hello. We apologize for the trouble you're having when trying to log in to the app. Let's turn this experience around. We will send you a private message so you can take a closer look into this matter. Miguel, DIRECTV Community Specialist
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Buck2
New Member
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2 Messages
3 years ago
I am having the same problem too. It giving me that error message too. I can sign in on my desktop but not my laptop. Having problems with all my boxes to my TV. Can't watch TV now.
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jenbrady79
New Member
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5 Messages
3 years ago
I have had the app for about a year and it has automatically opened and I’ve been able to use it since I initially installed it. All of a sudden the other day it asked me to login and then won’t accept my login. That’s why I had changed my password, thinking I had maybe forgotten it, but it won’t allow me to login still. No blockers on.
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jenbrady79
New Member
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5 Messages
3 years ago
Trying to login on my smartphone
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jenbrady79
New Member
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5 Messages
3 years ago
Apple
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jenbrady79
New Member
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5 Messages
3 years ago
Yes, tried that. It’s the same
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