New Member
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2 Messages
Cannot login on separate device
When login to DirectTV stream on a separate device,I receive a message that my subscription is expired. It is not expired, I make automatic payments and can access it on my primary TV. Can this be fixed so that I can access DTS on other devices?
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hey @Cvand413, we want to help with your DIRECTV STREAM subscription.
Let's meet in a Direct Message to take a closer look. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)
Camila, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
Which ‘separate’ device are you referring to? What streaming device do you have on your primary TV?
That error code probably comes from a DIRECTV STREAM app that needs to be updated or otherwise needs a reset.
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Cvand413
New Member
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2 Messages
3 years ago
I do not have access to the app because of problem described above.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
That won’t help me assist you. You’ll need to answer the straightforward questions I asked.
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