New Member
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3 Messages
Cannot login to Direct Tv App
On my Roku tv or other Roku device, my login will not work. And now it says I have exceeded my login attempts. However the direct tv app on my iPhone does accept my login and works fine.
New Member
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3 Messages
On my Roku tv or other Roku device, my login will not work. And now it says I have exceeded my login attempts. However the direct tv app on my iPhone does accept my login and works fine.
litzdog911
ACE - Sage
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46.7K Messages
9 months ago
Have you tried deleting and reinstalling the DirecTV App on your Roku devices?
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Mtzd6
New Member
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3 Messages
9 months ago
Yes, I tried twice. Once after a few attempts. Then after I reset my password to try with the new password and it didn’t work either.
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DIRECTVhelp
Community Support
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255.9K Messages
9 months ago
Thanks for trying, @Mtzd6. Are you getting an error message or code when you logged in on your Roku devices? Rizza, DIRECTV Community Team
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Mtzd6
New Member
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3 Messages
9 months ago
It will say login/password incorrect. Then it will say too many attempts made check our website online for help.
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DIRECTVhelp
Community Support
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255.9K Messages
9 months ago
You must change your DIRECTV ID password. Please go to directv.com, enter your user ID, click next, and you will be directed to a page that prompts you to select which password you want to reset. On that page, select DIRECTV ID. Let us know how it goes. Rizza, DIRECTV Community Team
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