Contributor
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18 Messages
CBC sports programs
I've had DirecTv and DirecTv Stream for years now and have a constant problem with CBS sports programs. They are always very "grainy" or pixely in quality. I can watch the same programs via the CBS app so I feelits not a bandwidth problem. This has been a problem from TX, WA, and now GA so I don't think it's a local provider issue. Thoughts?
Tiger593
ACE - New Member
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1.6K Messages
2 years ago
What are you using to stream? Is this an issue only with your CBS station or does this happen on other stations while viewing?
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pennijc1
Contributor
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18 Messages
2 years ago
Like I said, I've had this problem with satellite and streaming service. And across multiple Internet service providers in different states. Only with CBS live sports.
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pennijc1
Contributor
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18 Messages
2 years ago
It only happens with DirecTV devices.
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bcbsncjlj
Expert
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6.5K Messages
2 years ago
So you are a paid subscriber to both DirecTV Satellite and DirecTV Stream services, correct? Or are you just a DirecTV Satellite subscriber streaming DirecTV Satellite?
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pennijc1
Contributor
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18 Messages
2 years ago
Currently I'm only DirecTV stream but his was also a problem with DirecTV satellite back in 2015.
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pennijc1
Contributor
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18 Messages
2 years ago
Here's a pic.
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bcbsncjlj
Expert
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6.5K Messages
2 years ago
Which DirecTV Stream device are you using? What is your video setting?
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pennijc1
Contributor
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18 Messages
2 years ago
The DirecTV box and 1080p.
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bcbsncjlj
Expert
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6.5K Messages
2 years ago
Thanks. Same here with the Osprey box at 1080p. My CBS is fine, no issues with the quality of the video. Must be something unique to your setup. Your regional content provider, ISP, etc. Do you have another device that you could check with?
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pennijc1
Contributor
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18 Messages
2 years ago
It's hard to believe the problem has followed me through 3 different states and isp providers. U fortunately the only common denominator is DirecTV. And they have been no help.
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pennijc1
Contributor
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18 Messages
2 years ago
Interestingly enough is that I can watch the same program on the CBS app via the DirecTV box and the video is excellent.
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bcbsncjlj
Expert
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6.5K Messages
2 years ago
Well with the app your data delivery is different from the delivery from the DirecTV Stream service.
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doo4usc44
Teacher
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199 Messages
2 years ago
Same tv?
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pennijc1
Contributor
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18 Messages
2 years ago
Same TV but I have the problem on all my TV's with the same DirecTV box.
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doo4usc44
Teacher
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199 Messages
2 years ago
Guess I’m lucky, I’ve been a Sat customer for almost 30 years, Stream for the last 3 months, and never had a picture problem. Living in SoCal weather has never really been a problem. A bad cord now and then. Just thinking since I got stream has been hard to tell the difference between 4K and whatever. Jack or cord would be guess…
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