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The problem is that NBC wants to use watchTVeverywhere to verify access.

DirecTV finally answered my chat request 9 1/2 hours later. By then I was no longer checking for a response.

@whboyd 

What networks were you trying to log into that needed this watchTVanywhere authentication? The original term was called the TV EVERYWHERE functionality, so this ‘watchTVanywhere’ is new news to me. 

Like I wrote in an earlier post, the NBC app wants to authenticate using WTVE.

I don't know about the app, but the site authenticates regularly as far as I can tell: https://www.nbc.com/mvpd-picker 

Can you attach a picture of the screen you are seeing?

Here's what I see:

When I cancelled that screen I was offered a screen of providers, including DirecTV. When I picked that and logged in, I saw this, possibly due to an ongoing contract dispute between DirecTV and Tegna, the owner of the local NBC station.

Yes, that NBC error is likely due to the dispute with Tegna. Once the dispute is resolved, the app should work as intended. You can check your ZIP code here to ensure that there truly is a loss of NBC in your area:

https://www.directv.com/tvpromise/ 

I was trying to use the NBC app on an iPhone.

When I launched the app and selected something to watch, the watchTVanywhere sign-on was the first thing I saw. When I cancelled that I was shown a list of providers, including DirecTV. (No "Stream" qualifier.) Now that I've signed in as a DirecTV user, it's telling me that a "geographical restriction" prevents me from watching it.

@bcbsncjlj 

I agree, I’ve never seen or otherwise heard of this WTVE authentication route. Authentication has always been done through the specific channel app via the TV EVERYWHERE functionality. 

@whboyd 

I’d make sure the NBC app is fully updated, and that your DIRECTV login is current. Also, attempt to use the NBC app on another device to see if the issue persists. As far as I can tell, I am not having the issue you are where you are directed to this watchTVeverywhere login.