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Tuesday, December 5th, 2023

Chat Support

Has anyone been able to connect to DirecTV support via chat? I tried to start a chat 5 hours ago but there's still no response.

I wanted to ask if DirecTV supports the watchTVanywhere service, which is needed to authenticate on some network apps.

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ACE - New Member

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5.2K Messages

2 years ago

@bcbsncjlj 

I agree, I’ve never seen or otherwise heard of this WTVE authentication route. Authentication has always been done through the specific channel app via the TV EVERYWHERE functionality. 

@whboyd 

I’d make sure the NBC app is fully updated, and that your DIRECTV login is current. Also, attempt to use the NBC app on another device to see if the issue persists. As far as I can tell, I am not having the issue you are where you are directed to this watchTVeverywhere login. 

(edited)


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