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New Member

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3 Messages

Monday, March 7th, 2022

Constant buffering and freezing on Xfinity WiFi

Will buffer for up to 45 seconds, once back to live TV, will freeze multiple times. 

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Accepted Solution

New Member

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3 Messages

4 years ago

Appreciate the input. 

Expert

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6.5K Messages

4 years ago

What streaming device?

New Member

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3 Messages

4 years ago

App on Smart TV

Community Support

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255.6K Messages

4 years ago

Hi @roselanefarm, we understand the importance of getting your service working as expected.

Please let us know the model of your TV and in the meantime, we recommend that you check our suggestions for internet speed while streaming.

Julian, DIRECTV Community Specialist

ACE - Sage

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46.7K Messages

4 years ago

The only Smart TV App is Samsung's. It's junk. Lots of posts here about it's problems, including buffering. You'll have a much better experience with a $30 Roku or FireStick.


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