New Member
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2 Messages
Constantly buffering on computer browser
The last 2 days, I have not been able to stream Dtv on my computer. Wired connection; ATT Fiber (running 938 down; 1095 up; 5 ping). Have tried Firefox, Chrome, and Edge. Same things happens on all 3. (No app, just browser)
I log into the page; go to any channel. Buffers slightly, then starts; and about 5 seconds later, it starts buffering and the video freezes. About a quarter of the time, the sound freezes also, but the rest of the time, it continues to run. If I reload, everything resets, and it happens again. I cannot get any saved shows to load either; it just sits blankly.
No issues with any other streaming service; Hulu/Disney+, Paramount+, Peacock, Starz, HBO...all work fine on all 3 browsers. It's only Dtv I am having trouble with.
Nothing updated or changed on my system. Did get a new video card put in 9 days ago, but had no issues until yesterday.
Deleted all browsing history, cache, etc. Rebooted computer, Dtv box, Internet.
Any ideas on how to fix this, before I hop onto support and put them to work?


DIRECTVhelp
Community Support
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255.9K Messages
20 hours ago
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lwh41
New Member
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2 Messages
18 hours ago
Both Chrome and Edge are udpated fully to their Version 146
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DIRECTVhelp
Community Support
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255.9K Messages
15 hours ago
Got it. Please check your inbox, we sent you a DM. Christian, DIRECTV Community Team
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