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New Member

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5 Messages

Monday, August 22nd, 2022

direct tv steam DVR won't play

My Direct TV stream cloud DVR won't play. When I try to launch a recording the screen won't show the option to play the show then the app freezes.

I have forcestop the app, uninstalled the app, exited from the app & came back in and nothing is allowing the DVR to play any of the recorded items.

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ACE - New Member

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5.2K Messages

3 years ago

What streaming device? Does this occur on other devices? How is your internet speed?

New Member

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5 Messages

3 years ago

I have ATT fiber 1000. I use a firestick & a fire cube. It doesn't work on either. I did work fine yesterday. I rebooted my modem earlier today.

New Member

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5 Messages

3 years ago

My DVR is working now

ACE - New Member

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5.2K Messages

3 years ago

Great! It was a temporary outage I guess.

Community Support

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255.7K Messages

3 years ago

@lcooper311 We are glad to know you can enjoy your service now.

If further assistance is needed do not hesitate to reach us back, We'll be happy to help. Thanks for contacting DIRECTV.

Juan, DIRECTV community specialist.


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