New Member
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4 Messages
Direct TV stream freezes
I have one Box in the living room which is supposed to run the whole house.
I have done every troubleshooting tip bullshooting tip that is available as well as been on the phone with text support.
Freezing has gotten worse.
None of my other streaming apps have this problem.
I did read a little clause that said during hypeak times streaming could be slower.
But I am still paying full price.
Getting ready to quit.
Lisa1977
New Member
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5 Messages
4 years ago
I’m having the same issue. My tv where I have the box I’m having buffering issues and also on my TVs where I have the direct tv stream app it is doing the same thing. I have called and reported this issue so many times and nobody has fixed the problem.
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Thank you for the details, @Zipbop12!
We understand how important is to receive the best value for the service you're paying. Here you will find the compatible Samsung devices with our DIRECTV STREAM.
You can also find different manufacturers or operating systems available to stream our service.
Catalina, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
@Lisa1977
I think the 1 box is wireless connection from bedroom.
I believe it is high peak times this is happening.
I don't know what this means. What "box" model number is in the bedroom? Something must be connected to that TV to provide DirecTV Stream.
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Lisa1977
New Member
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5 Messages
4 years ago
Thank you for responding. That’s my Samsung tv model number
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Too many "Lisas" in this thread. Now I'm totally confused.
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Lisa1977
New Member
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5 Messages
4 years ago
I’m Lisa1977 sorry for the confusion. I think there is another Lisa having some problems with her devises as well
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
@Lisa1977
The issues with the Samsung DirecTV Stream are numerous. Lots of posts here about it. It's junk. You'll have much better experience with a $30 Roku or FireStick.
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TexasBrit
ACE - Expert
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14.1K Messages
4 years ago
This thread is just a complete mess. Too many people posting about different things.
If you are having problems with your streaming app on a samsung TV then so are many other people posting on this forum, which you would know if you did a search on the forum before posting. There is NO FIX for this problem unless and until a new version of the app is released (if ever).
If you are having problems with a streaming box then that is usually something different and should not be confused with the streaming app issues on samsung TVs.
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