New Member
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9 Messages
DirecTV Stream with Starlink
I get the following error message when I try to run the DirecTV stream via FireTV:
"Looks like we ran into trouble loading this content. Please try again on a bit"
It works with my old internet copper connection 10 MBs; Starlink download speed runs between 70 Megabits per second and 110 Megabits per second and I can stream Netflix, Amazon Prime Movies and my while my kid plays online games.
Skylink is not the problem, clearly Directv is.
Solution???


Sacto_Ray
New Member
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9 Messages
4 years ago
Movies on DirecTV are not live.
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Sacto_Ray
New Member
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9 Messages
4 years ago
OK, unfortunate my copper connection was so slow and highspeed cable or fiber are not available at my location. I was hoping for some "setting" change so I guess not and I have had DirecTV satellite and then Streaming for over 20 years now and would hate to have to cancel.
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Ludwick577
ACE - New Member
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3.7K Messages
4 years ago
Starlink has a community forum maybe ask on there
https://www.starlinkcommunityforums.com/forum
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chasf00
New Member
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426 Messages
4 years ago
What is meant by multi-stream service?
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lisa90704
New Member
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11 Messages
4 years ago
I have the same problem on roku, apple tv, and iphone/ipad. Starlink service is not working with direct tv stream. its a direct tv problem. i have to go through this weekly with them.
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Karlos_GVCA
New Member
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5 Messages
4 years ago
I just started having this problem too. @Sacto_Ray I'm assuming you live in the Sacramento area - I'm near Sacramento too. I wonder if this is a coincidence or part of the problem?
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Jrandomuser
ACE - Expert
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1.2K Messages
4 years ago
The codecs and other protocol specifics that DirecTV Stream uses seem fairly sensitive to transit delay, jitter, and perhaps other things, much more than raw bandwidth. It may be that Starlink, especially with the currently far from complete constellation, is more subject to those than a fixed connection. The Speedtest app can provide some level of measurement of those, but if it’s a problem, there’s really nothing you can do about it.
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Karlos_GVCA
New Member
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5 Messages
4 years ago
@Jrandomuser I've had starlink & directv stream for over a year with no issues until now. When I first got starlink the dropouts were very regular but now starlink has been rock solid. I now use it for voip and its been great. (in the beginning I kept my 2nd internet connection for voip)
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EdinHD
New Member
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3 Messages
4 years ago
Having the same issue in Southern California. As of yesterday Dstream stopped working with Starlink across all devices. If I turn off wifi on my phone then it works just fine over 5g. All other streaming services are working correctly.
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lisa90704
New Member
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11 Messages
4 years ago
@EdinHD i live on Catalina island it does the exact thing for me. Hours and n phone with tech support. And nothing happens. We have same issue with sling as well as DTV Stream. It’s frustrating
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mjterrill
New Member
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1 Message
4 years ago
Same issue for the last 36 hours in Southern California. It's something between DirecTV and Starlink but I can't figure out what. Speed test is as high as 200 mbps and other apps work fine.
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TexasBrit
ACE - Expert
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14.1K Messages
4 years ago
If you have the same problem with Sling then it looks like it isn't a DTV Stream issue.
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EdinHD
New Member
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3 Messages
4 years ago
Directv called me back yesterday and said it is a known issue they are working on and hope to have a solution in the next 72 hours.
The app is only having this issue when Starlink is the internet connection. I just have no idea why it started all of a sudden. I have not changed anything and it's been great since January until Monday. I'll give them the 3 days and if it isn't sorted I'll be gone. Missed 3 baseball games already and it's literally the only thing I have cable for.
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TroyClark
New Member
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18 Messages
4 years ago
Same here, in the Sacramento CA area.. DTV Stream w/ Starlink has been solid for over a year, and now doesn't work through the Stream device or through the apps on my phone or Roku.. but if I change the internet connection from Starlink to my 5G hotspot, it'll work.
As others have mentioned, all other streaming services still work fine over Starlink. DirecTV Stream clearly changed something recently and we all went dark
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Sacto_Ray
New Member
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9 Messages
4 years ago
Thanks for the post @EdinHD please let us know if you receive further information.
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