DirecTV Streaming "Program info" menu not accessible using the "down arrow" key on multiple remotes.

Using the DirecTV Streaming app via an Apple TV 2nd Gen box (to a TV), the "program info" menu on the DirecTV app no longer pops up when using the "down arrow" button on multiple remotes.  The down button worked for this task in the past and then one day it did not.  Using a regular Apple TV remote, the "program info" menu is still accessible using a down swipe method.  Has anyone else reported this experience/is it a known issue?