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3 Messages

Wednesday, February 16th, 2022

DVR Live Events like Sports

I thought recording live events like a NBA basketball game, the recording wouldn't end until the game ended, even if it went beyond the original program time slot.  

It worked originally when it was advertised as AT&T changed to DirectTV .  Then it stopped with no warning.  I called customer service and they initially said it was for DirectTV satellite customers only.

Howver, it worked initially and even once or twice after the customer Service call I made.  Very frustrating having a game run longer than originally programmed for and the recording ends before the game does.

No option to extend the recording either.  

Please advise.

Eddie

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ACE - Sage

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46.7K Messages

4 years ago

DirecTV DVRs have never been smart enough to automatically extend recording times for live events, like sports. With the satellite DVRs you can manually extend the recording times in case the event runs longer. But that feature isn't available on the DirecTV Stream. So the workaround is to also record one or two shows after the event. 

New Member

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3 Messages

4 years ago

Last night it did record beyond the scheduled recording time.  Nets vs Knicks at the Garden on ESPN.  Game ran long and it continued recording.  At the end of the scheduled time there were about 3 minutes left in the game.  I was able to watch he end of the game, which ran about 15 minutes after.  

I don't get it????

ACE - Sage

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46.7K Messages

4 years ago

Consider yourself lucky. Always safest to record the shows following the live event. 

New Member

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1 Message

4 years ago

New to DirecTV Stream.
Last night, watching the Lakers vs Jazz on Spectrum Sportsnet, I was watching the recording and the run time was 2:30. I switched to the live game to avoid the interruption. After the game, I looked at the recording and it was extended to 2:47. 

I did record the post game, just in case. I was happy to see the recording extended but time will tell if this is reliable. 

Community Support

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255.7K Messages

4 years ago

Hi @sake22! Thanks for sharing that information with us, we really appreciate it. It is good to know you were able to record the full game. Please do not hesitate to reach us back in case you need assistance, we'll be here to help.
 
 
Camilo, DIRECTV Community Specialist 

ACE - New Member

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3.6K Messages

4 years ago

Dtv Stream's new commercial, which focuses on sports, says sports recordings are extended. I've only seen that commercial one time. Last Summer/fall Stl Cardinals games were extended and now every college basketball and NBA game I have recorded in the last couple of weeks have been extended. 

This is also on their website: (Last paragraph)

https://www.directv.com/support/stream/article/KM1227364/

(edited)

New Member

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3 Messages

4 years ago

so DIRECTVhelp, if this supposed to be the case where live sporting events record past thier scheduled time if the game runs long, why isn't this happening?  We shouldn't have to record the show following the game in order to insure we see the entire game!

As it is now it's hit or miss.  Sometimes it records the entire game and sometimes it don't.  The paragraph supplied by Ludwick577 above is very clear.

New Member

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4 Messages

4 years ago

This is really pretty useless when you set up DirectTV to record a series or category, like hockey in the Olympics.   You don't know when or even what channel the event will air on, let alone when to record extra shows.    Even my 10 year old TIVO technology does this.

We're very frustrated, we watched figure skating only to have the last few participants in the event not recorded.   Several other events had similar issues, you watch the event for an hour or more never to see how it actually ended.

How are you going to fix this?  We don't need workarounds, we need actual software based solutions. 

ACE - Expert

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1.2K Messages

4 years ago

Their comment quoted above has a fair amount of weasel in it, probably because the ability to auto-extend isn't totally under their control.  I don't know how it is implemented now, but earlier (and likely still) the auto-extend depended on a signal supplied by the original provider (network).   This signal was present when there are shared rights to the game content but not the other network programming and the "downstream" rights holders needed to know when the game ended to know when their rights to the stream ended.  This may or may not still be the case, but if it is (likely) that means that when there are no shared rights (I'd guess the case on national broadcasts like the Olympics), there is no signal, so no way to auto-extend.

The auto-extend used to be on only some sports on some networks (basically, RSNs and maybe only Fox RSNs).  It appears from this quote that it is now covering more than it used to.  However, the problems that existed from the start - that you couldn't know in advance whether a given game would auto-extend or not, and that there wasn't a great solution if it wouldn't - are only somewhat reduced.  They now specify what sports are covered, so you can assume anything not on that list (probably) isn't.  But there is some weaseling, so it is possible that some games even in their list of covered sports won't be and there's no indication which.  And there's still no solution for things that aren't covered beyond also recording the program(s) scheduled following.  "Fixing" the latter, by allowing manually setting the recording to run long, is something that doesn't seem that hard, and is something they should have provided long ago.  "Fixing" the former is much harder, since they don't control it, and their schedule provider may or may not have the info to provide them. 

I have no idea how TiVo could do auto-extend without externally supplied info unless they had a person watching every game on every network who manually controlled the recording (not very likely).  As far as providing more features for finding and setting recordings for sports (like by team), yes, they could do more.  However, in my view there are far more important enhancements needed in the service than DVR things specifically for sports, but I then I watch sports live, not recorded - so different strokes for different folks...

(edited)

New Member

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4 Messages

4 years ago

Good point, I can extend live events on Tivo, by being  ask how long to extend when I tell Tivo to record a sporting events   That said, Tivo stores the video on your hardware, while DirecTV stores the content on one or more servers, then streams the content on demand when requested, provided you ask for a recording.    Since DirecTV knows sporting events via some mechanism, why not automatically record the next show on thst network, and have an option pop up to conitinue watching.the next show on this network.   Granted there are many, many, things people watch,  but certain events almost certainly have more than than one viewer recording the same content.    Anyway,  seems like a relatively easy solution to address thus issue.   Several of the events we watched in the Olympics didn't have the last few athletes performances on them.

ACE - New Member

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3.6K Messages

4 years ago

Wish Dtv stream would come out with a box that utilizes both the cloud and a hard drive. I just switched from cable/tivo 6 months ago and really miss those 6 tuners!!

New Member

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4 Messages

4 years ago

I'm thinking of going back to Xfinity since I have two functional Tivo's.....  Hate to pay monthly fees for the stupid cable cards....


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