DVR Recording

I don't think this is the case. A few weeks ago I was able to use the DVR for recording and the sound was good. This issue with no sound happens on some stations and just started last week. It appears to be a Directv issue, not Samsung. 

Are there sound issues on recordings of anything other than the local stations?  Have you tried watching one of the records that have a problem on another device - maybe a computer or smartphone - to see if they have sound on that device?

I will record a local station and see if this issue happens on my laptop and smart phone. I will let you know tomorrow. 

This started happening to me this week too! I have a Samsung tv and have been able to watch recordings fine until now. Someone else in the house had sound fine on a non Samsung TV. What’s the fix?

Hi @LisaY, thanks for reaching us!

We want to help. Let's meet in a direct message on this.
Please check your DM inbox (it's the chat icon next to the bell icon at the upper right corner of the forums) to take a closer look into the DVR sound recordings.

Thanks!

Maria, DIRECTV Community Spcialist

(Edited per community guidelines) DirectTV help? Why can't you stay public with your discussion / solution? Others could benefit from the shared information.