New Member
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8 Messages
Fire Stick and Direct TV stream app
I have just downloaded the directv stream app and can not view any programs on the app. I keep getting a message stating Not available to stream on this device. This channel is only available to watch at home using the Directv box. I just signed up for Directv stream service and Im not understanding this issue. Any help would be appreciated
DIRECTVhelp
Community Support
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255.9K Messages
2 years ago
Hi, Dfaires. We're sorry if you have trouble with the app. You may also uninstall and reinstall the DIRECTV STREAM app on your Firestick, which usually fixes issues. To learn more, go here: Fix Amazon Fire Streaming Issues | DIRECTV Support Joan, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.7K Messages
2 years ago
You posted in the DirecTV Satellite Forum. Are you a DirecTV Stream customer or satellite?
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dfaires
New Member
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8 Messages
2 years ago
I have tried numerous times to uninstall and reinstall app no luck, always get the same issue.
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dfaires
New Member
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8 Messages
2 years ago
DIRECTV stream customer. my apologies for posting in the incorrect forum
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litzdog911
ACE - Sage
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46.7K Messages
2 years ago
Moving to the DirecTV Stream forum.
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DIRECTVhelp
Community Support
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255.9K Messages
2 years ago
Thanks for doing troubleshooting on your end. Let's meet in a DM to investigate and for us to help fix this. Joan, DIRECTV Community Specialist
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dfaires
New Member
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8 Messages
2 years ago
I was a Direct TV Satellite customer several years ago.
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dfaires
New Member
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8 Messages
2 years ago
Same email I'm sure..
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dfaires
New Member
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8 Messages
2 years ago
Good point, I will give it a try. Thanks for the advise!
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dfaires
New Member
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8 Messages
2 years ago
Oddly though, the app works fine on my phone and on my laptop!
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dfaires
New Member
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8 Messages
2 years ago
Thank you bcbsncjlj changing the email address worked! Great information and I do appreciate it!
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