New Member

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2 Messages

Friday, January 30th, 2026

Frame pro streaming

Qantas streaming on 85 inch Samsung frame Pro. Constantly having freezing issues with DIRECTV app. Have updated firmware on TV and connected to ethernet. Have reinstalled DIRECTV app. What else can I try?

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ACE - New Member

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3.6K Messages

23 days ago

Directv's Samsung app sux. It has for years. You can find many threads on the subject. Get an external device. 

ACE - Sage

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46.7K Messages

23 days ago

Roku. Firestick. Apple TV. DirecTV Stream box.  All are much better. 

Community Support

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255.8K Messages

23 days ago

Hi, @ronunlimited. Our team is aware of the freezing issues with Samsung TVs and is actively working on a resolution. Please share your TV model number and the DIRECTV app version to help us look into it further. Rhyan, DIRECTV Community Team

New Member

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2 Messages

2 days ago

Tv model is

QN85LS03FWFXZA directv

Build 2002105204

Version 5.0.114

Community Support

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255.8K Messages

2 days ago

Thanks for sharing these! We're actively working on a fix and have shared this info with our team. We'll keep you posted on any updates. Charles, DIRECTV Community Team


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