New Member
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2 Messages
Google Assiatant issues on the Gemini & Gemini Air
I am not sure when this changes but I use to be able to say record shows and it will do it on the Gemini? Example "Record 60 Minuets and now it Pulls up Youtube Videos. It will open Apps like Open Netflix. I have tired different Google Accounts. Removed Google Accounts. Tried different Direct TV Account and it them same across all platfourms. Has anyone else had this issue or know when it is going to be fixed?
DIRECTVhelp
Community Support
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256K Messages
10 hours ago
Thanks for reporting this and trying to troubleshoot, @c2tech. Refreshing the connection between your remote and Gemini device can often resolve common issues, including voice commands through Google Assistant. Here's how:
- Unpair: Hold the DASH (-) and APPS (or Diamond) buttons until the LED blinks blue twice.
- Restart: Press and release the red button on your device, or unplug it and plug it back in.
- Re-pair: Point the remote at the device and hold FAST FORWARD and REWIND for 2–3 seconds. You’ll see an onscreen message when it’s ready.
Also, check the batteries by removing and reinserting them, or replacing them with new ones. If technical assistance is needed, contact us here: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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c2tech
New Member
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2 Messages
10 hours ago
Thank you I have done this. and it is doing it on my Box, Clients Boxes, and demo. There is somthing that has changed . I have repaird the remote what yoru describing. Reactivated Google and cant seem it find out what has changed.
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DIRECTVhelp
Community Support
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256K Messages
9 hours ago
Please meet us in a DM, we have a specialist ready to look into this further for you. Charles, DIRECTV Community Team
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