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Thursday, November 11th, 2021

Guide is always wrong

Literally only pay for this streaming service for Nashville Predators games. My guide says I have them. But Everytime when I turn to the game you have something else playing. So why is the guide always wrong on certain channels for live sports?

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Community Support

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255.6K Messages

4 years ago

Hi, @Adcrain, thanks for reaching us.


We appreciate you bringing this to our attention, we are aware of the issue and our technical teams are working to resolve it as soon as possible.

Thanks for your patience.


Juan, DIRECTV Community Specialist

ACE - New Member

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651 Messages

4 years ago

The same issue exists for the Melbourne, FL area. When I run the local and sports check for my zip code it tells me I get the Marlins, Rays, Panthers, Lightning, Magic, and Heat. Every time I go to Bally Sports to watch a Panther, Marlins or Heat game, something else is on. Before I changed to streaming I had DirecTV and got all of the teams from the Miami, Orlando and Tampa area. So to be able to get the Panther games I purchased ESPN +, but when I go to watch a Panther game, on ESPN +, it tells me it is blacked out because it is available locally. I have no way of seeing any Panther, Heat or Marlins games because my DirecTV Stream Bally channels have alternate programing and on ESPN + they are blacked out because they are available locally.

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