New Member
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2 Messages
Guide programming font changed
Out of the clear blue the font on the guide page zoomed out so it is impossible to read. The channel column is fine, as is the description of the show at the very top. The only thing that changed are the boxes under the times. It is like this on all our TVs, so it appears to be a Direct problem and not an TV program.
Any help will be appreciated.
Accepted Solution
DIRECTVhelp
Community Support
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256.1K Messages
18 hours ago
We've checked and found no known issues with the guide, @Ronnitune. Please try restarting your devices, as this often resolves the problem. If you need further technical assistance, contact us here: DIRECTV Customer Service - Phone Support & Chat Rhyan, DIRECTV Community Team
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kumarbr
New Member
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2 Messages
10 hours ago
The smaller font makes the guide much harder to read from across the room. A simple option to choose the text size would fix the problem and let everyone use the setting that works best for them.
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Ludwick577
ACE - New Member
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3.7K Messages
3 hours ago
Did you restart your device? Also check to make sure your tv's input with that box hasn't changed it's aspect ratio, screen size, or screen format
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Ronnitune
New Member
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2 Messages
1 hour ago
Yes. Restarting the system did the trick! Thank you so much. Unplug and replay- it was just that simple.
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DIRECTVhelp
Community Support
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256.1K Messages
10 minutes ago
You're welcome! Thanks for circling back with the outcome. 🙌 John, DIRECTV Community Team
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