New Member
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2 Messages
HELP to install C71KW-400 for streaming
Just switched to DTV streaming from DTV satellite. I just realized that the C71KW-400 which I was using with my HR44-500 "might" be a better solution than the Fire Stick I am using for streaming DTV.
First I removed the Fire Stick then I held down the red button on the C71 to reset and connected the C71 to my TV and turned it on. It looked like it was going to work, I followed the instructions on the screen, paired the remote and then I got this screen: ooops, can't upload an image.
It goes to a Add Clients screen and says:
Go to your Main Receiver and make sure it is powered on.
Then depending on the type of receiver you have ...
Press MENU on your Genie remote.
I can't get any further since my remote has no MENU key and other buttons don't do anything.
What client?
Any help is appreciated.
Ludwick577
ACE - New Member
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3.7K Messages
18 hours ago
The software on the C71KW-400 is different for stream versus satellite. You will need a different box for stream that has the Dtv stream software on it. You can actually buy one from walmart for 45 dollars. That's the easiest way. There is another way that I've seen online--but not sure if it actually works for everyone---or at all. You might try it. Here it is. Found it on google AI search
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DIRECTVhelp
Community Support
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256K Messages
16 hours ago
@seauubee, @Ludwick577 is right. Your Gemini device from your former Satellite service uses a Genie user interface and works as its client. Functionality when using it with your Streaming service isn't guaranteed. Here is a list of compatible devices you might want to consider: Streaming devices compatible with DIRECTV | DIRECTV Support John, DIRECTV Community Team
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