New Member
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2 Messages
How do you get the streaming cloud dvr to work?
Has my streaming for two weeks with the cloud dvr not working. I have tried everything with no luck. I check it out on every channel and program. When I go to record it always says not available at this time. Any help would be appreciated.
DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hey @DWhite745, we want you to be able to enjoy of your programming wherever you are at anytime.
Joan, DIRECTV Community Specialist
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@MLites2023
What streaming devices are you using? Do you receive the same error code as the OP? Have you tried re-entering credentials and reinstalling the application? Has this been an issue in the past?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Have you tried on another device like your phone, tablet, PC, etc to see if the issue is your device or the service?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
So it does not work on any device, correct? No issue with me. Have you reset your environment, being your router and modem?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
"in this area"? Where is that? ISP issue? Networking? I mean, if it's an issue on all devices and each have different OS programming code depending on the device, it sounds more environmental.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
I agree. But you said it happens on all channels.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Just trying to understand the "in the area" comment. I can not explain your issue on multiple devices. I can only offer that I have no issues setting content to record and many others are having successful recordings. Best at this point to wait for support to reply to you. Good luck in resolving your issue.
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