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New Member

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9 Messages

Thursday, April 27th, 2023

Intermittent Internet

Every now and then our stream stops and network diagnostics comes on and tells me no signal. I turn the TV off, wait a while, turn it back on and it works. When I test separately my signal is strong. I lose about 5-10 minutes of my program. Annoying. How do I stop?

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ACE - New Member

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5.2K Messages

3 years ago

What streaming device do you have? Is your Internet intermittent on other devices as well? 

New Member

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9 Messages

3 years ago

Every now and then my computer will lose the internet connection for a very short period of time.

ACE - Sage

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46.7K Messages

3 years ago

That doesn't sound like a DirecTV issue. You'll want to contact your internet service provider. 

ACE - New Member

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3.6K Messages

3 years ago

I've had this happen a few times in the last year (not lately) with my Dtv Stream box. To fix the issue--restart your internet modem and the Dtv Stream box. 

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