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New Member

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3 Messages

Sunday, September 11th, 2022

internet speed

I have internet 300 service and having some streaming issues stalling and sometimes cancelling app.  Wondering if upgrading to internet 500 will be better.  Your thoughts would be appreciated.

Thanks

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ACE - Sage

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46.7K Messages

3 years ago

What streaming device?

How is the streaming device connected to your home network?

What's the download speed at the streaming device's location?

New Member

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3 Messages

3 years ago

I use roku    I have Att internet

dload recently is 64

upload is 56

connected via cable to modem  everything is basically wireless  iPads phones computers and tvs

My smart tv is wired directly though  to Ethernet    Picture quality is outstanding  

(edited)

Community Support

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255.6K Messages

3 years ago

Hello @billa1, your post caught our attention.

We want you to enjoy your DIRECTV STREAM service to the fullest. Let's check different ways to get your Internet connection improved
and see if an upgrade would be needed.

Check some internet speed suggestions for DIRECTV STREAM
to see if your watching experience improves.

Let us know how it goes. We'll be here to help.

Laura, DIRECTV Community Specialist

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