Ive been down since Saturday afternoon- same thing. Black screen and cannot even access the login page on the website!!! Down detector is showing outages over major cities in the US. I couldn't even hear the customer service rep on the phone. Something is going on their end for sure. Insane that this is going on for days!!
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
Any error message?
Have you tried resetting your home network router/modem?
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cindykay69
New Member
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2 Messages
3 years ago
On my phone when I try to log in it get care code 500.
On Roku we get "We've experienced an error. Please try again later."
On my laptop, I can log in to my account via website, but I cannot watch anything. I get a black screen.
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katyge12
New Member
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3 Messages
3 years ago
Not working in Texas. Phone app black screen, tv was black screen, deleted app and trying to sign back in gives caercode 600
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Tiger593
ACE - New Member
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1.6K Messages
3 years ago
There seems to be an outage of some kind this was posted 14 hours ago on Twitter by someone. But mine is working ok at least for now.
(edited)
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DoubleD203
New Member
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5 Messages
3 years ago
Ive been down since Saturday afternoon- same thing. Black screen and cannot even access the login page on the website!!! Down detector is showing outages over major cities in the US. I couldn't even hear the customer service rep on the phone. Something is going on their end for sure. Insane that this is going on for days!!
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katyge12
New Member
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3 Messages
3 years ago
Pretty sure it's more than 15 users. Don't count on down detector to give you the proper information.
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