DIRECTVhelp's profile
Community Support

Community Support

 • 

256.5K Messages

Wednesday, March 4th, 2026

Keep the shows kid‑friendly with DIRECTV Streaming Parental Controls

What you can do

  • Create a 4‑digit PIN to filter by TV/movie ratings and control viewing access. Settings are per device—set it up on each screen your family uses.
  • If the PIN is entered incorrectly 5 times, you’ll be prompted to sign in before trying again.

Devices covered in this guide

  • Apple TV, Amazon Fire TV, Roku (on‑TV app)
  • DIRECTV app on iPhone/iPad and Android
  • Web browsers: Safari or Chrome (on desktop)
  • Quick steps (by device)
    • Apple TV / Fire TV / Roku → Open DIRECTV STREAM > Settings > Preferences > Parental Controls > follow prompts to set your PIN.
    • DIRECTV app (iOS/Android) → Open the app > Settings > Parental Controls > toggle ON and enter your PIN.
    • Safari or Chrome (web) → Open DIRECTV STREAM > gear icon Settings > General > select the padlock next to Parental Controls > set PIN and turn ON.
  • Heads up: Parental Controls don’t apply to third‑party streaming apps on your DIRECTV device.

Need a walkthrough? See our support article for full details.

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Oldest First
Selected Oldest First
No Responses!

Floating Notification

Did you know we have a Reddit Community? Check it out!

NEED HELP?