New Member

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1 Message

Saturday, March 14th, 2026

'List" of recordings no longer works, WHY??

List on my remote no longer works. I goes to a very unhelpful page that tells me how to record. Now I need to go to Menu, Library and then scroll through recordings. This is NOT helpful when 1 button did the trick. Now we cannot access boxes where we had several episodes of a show recorded for later viewing. So after an update, we've lost all our older recordings that had multiple episodes. How do we access those recordings? Do NOT tell me to go to the ligrary and click on the box that shows there are multiple recordings. It doesn't work.

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Community Support

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256K Messages

2 months ago

We're sorry that the List button on your remote isn't working as it should and for the missing recordings, @katiekat1980. Please check your DM; we have a specialist ready to assist. Charles, DIRECTV Community Team

ACE - Sage

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46.7K Messages

2 months ago

What streaming device(s)?

When did the problem start?

What troubleshooting have you tried?

ACE - Professor

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2K Messages

2 months ago

I suggest you get a New remote to start with =perhaps the list button has gotten wet or something sticky so it no longer works.

ACE - New Member

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3.7K Messages

2 months ago

Restart your device 

New Member

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1 Message

9 days ago

Same exact issue, what is the solution? Go to a competitor? What used to be 1 keypress is now at least 8 clicks through sideways scrolling tiles. All because directv did an update. The List button now has a pointless screen on how to record instead of listing at a glance, all of my recordings easily sorted by title or NY date, loved that view! Using a dvr. Using the black and gray older double oval remote. Nothing wrong with it, this is a functional programming change directv rolled out with an update  did a reset, restart and unplugged and updated. Still same, it seems someone decided scrolling sideways through endless tiles is preferable. IT'S NOT! Its pretty but unhelpful. 


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