New Member
•
1 Message
'List" of recordings no longer works, WHY??
List on my remote no longer works. I goes to a very unhelpful page that tells me how to record. Now I need to go to Menu, Library and then scroll through recordings. This is NOT helpful when 1 button did the trick. Now we cannot access boxes where we had several episodes of a show recorded for later viewing. So after an update, we've lost all our older recordings that had multiple episodes. How do we access those recordings? Do NOT tell me to go to the ligrary and click on the box that shows there are multiple recordings. It doesn't work.
DIRECTVhelp
Community Support
•
256.1K Messages
2 months ago
We're sorry that the List button on your remote isn't working as it should and for the missing recordings, @katiekat1980. Please check your DM; we have a specialist ready to assist. Charles, DIRECTV Community Team
0
0
litzdog911
ACE - Sage
•
46.7K Messages
2 months ago
What streaming device(s)?
When did the problem start?
What troubleshooting have you tried?
0
0
goldw1800
ACE - Professor
•
2K Messages
2 months ago
I suggest you get a New remote to start with =perhaps the list button has gotten wet or something sticky so it no longer works.
0
0
Ludwick577
ACE - New Member
•
3.7K Messages
2 months ago
Restart your device
0
0
Usacolorado
New Member
•
1 Message
1 month ago
Same exact issue, what is the solution? Go to a competitor? What used to be 1 keypress is now at least 8 clicks through sideways scrolling tiles. All because directv did an update. The List button now has a pointless screen on how to record instead of listing at a glance, all of my recordings easily sorted by title or NY date, loved that view! Using a dvr. Using the black and gray older double oval remote. Nothing wrong with it, this is a functional programming change directv rolled out with an update did a reset, restart and unplugged and updated. Still same, it seems someone decided scrolling sideways through endless tiles is preferable. IT'S NOT! Its pretty but unhelpful.
0
0
Gcush4
New Member
•
3 Messages
9 days ago
I’m having the exact same problem. The update has completely screwed up the listing of recorded shows. You can’t use the list button to find the list - it doesn’t take you to your shows. You can’t access all the shows of a particular series. If you have a series and you’ve got five episodes of it you can’t find the first four, you can’t delete them, and you can’t delete any show without using the info button and then five more clicks and you have to do each show in every series individually when you want to delete them.
It’s absurd. It doesn’t work. It’s completely frustrating and it prevents you from using the system, the way it was originally designed. If it’s not fixed soon, I’ll be finding a new provider.
0
0
Ludwick577
ACE - New Member
•
3.7K Messages
8 days ago
Which device are you using? The dvr list is now thumbnails of your recorded shows. IF you want to delete one of them--you hold down the ok button for like 3 seconds and a popup happens. If you have more than 1 show recorded--you click the thumbnail and a list will appear and you delete them. If you aren't seeing this---please restart your device.
(edited)
0