New Member

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1 Message

Saturday, March 14th, 2026

'List" of recordings no longer works, WHY??

List on my remote no longer works. I goes to a very unhelpful page that tells me how to record. Now I need to go to Menu, Library and then scroll through recordings. This is NOT helpful when 1 button did the trick. Now we cannot access boxes where we had several episodes of a show recorded for later viewing. So after an update, we've lost all our older recordings that had multiple episodes. How do we access those recordings? Do NOT tell me to go to the ligrary and click on the box that shows there are multiple recordings. It doesn't work.

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Community Support

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255.8K Messages

11 hours ago

We're sorry that the List button on your remote isn't working as it should and for the missing recordings, @katiekat1980. Please check your DM; we have a specialist ready to assist. Charles, DIRECTV Community Team

ACE - Sage

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46.7K Messages

11 hours ago

What streaming device(s)?

When did the problem start?

What troubleshooting have you tried?

ACE - Professor

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2K Messages

8 hours ago

I suggest you get a New remote to start with =perhaps the list button has gotten wet or something sticky so it no longer works.

ACE - New Member

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3.7K Messages

7 hours ago

Restart your device 


NEED HELP?