Local channel

Plug your zip code into this link---under regional sports/local tab

https://www.directv.com/stream/channel-lineup/

Are you serious? Did you even read my post? I’m WELL aware of what channels that tool says I should get. You missed the entire point of my post. According DirectTV’s new enhanced location services I’m not eligible to get the local channel 15 miles away from me but I am eligible to get the channels that are 75 miles away. Makes absolutely ZERO sense.

....and there is nothing anyone here can do to resolve your issue. Contact support again and voice your concern to them.

@jamielg 

I would suggest look at an Over the Air Antenna. You may be surprised of the number of stations you can get for free. Also if you have a "smart TV" or use Firestick you have access to free shows and movies through the streaming apps. 

I am an EX-DirecTV and AT&T customer. I dropped DTV because of two issues. 1. The nonrenewal of OANN and the extremes in programing. 2. Is the cost almost doubled for service.

@Ludwick577 

Is this the same member that called other members MAGAts?

Nothing here has been helpful. Telling me to check the channel listing is redundant- it’s troubleshooting 101, the equivalent of making sure my tv is plugged in. I wasn’t being nasty, it’s irritating when posts seemingly aren’t read and people just comment to comment.

Then the “Ace Expert” chimes in and tells me no one here can solve my problem and to contact support. I’ve contacted them several times. I posted here asking if anyone has had a similar issue/experience, not asking them to fix it for me. I thought this was a community to get answers/info/insight into issues that maybe aren’t being resolved/addressed by support or to hear others similar experiences.

And as for as the suggestion for an OTA antenna, while your comment was more helpful, why should I get an antennae for a channel I was paying for and receiving up until 10 days ago. My price hasn’t gone down for receiving less channels and I didn’t pick up any new ones but my cost has remained the same.

My problem is with DirectTV and the way they are determining what my local channels are and my reason for posting here is to see if anyone else has/had the same or similar issue.

@chasf00, move on. I did not call anyone on this forum any such thing at any time. Nor would I. Your post was unnecessary and was only posted with the intention of trying to stir some sort of pot.

We are all just customers like you. Yes many others have had issues since the remapping. A simple search could have given you that answer. As for support, it's their problem and only they can resolve it.

@jamielg 

Reread all of my post, think you missed something.

@jamielg 

With an OTA you may be able to lose the DTV completely. Depending on your streaming availability there are a plethora of FREE streaming apps that cover the movies and such. Depending on your location the OTA may be able to providing allot of FREE TV .

That was why I was suggesting considering the OTA and a Tivo OTA system  

I am an EX-DirecTV and AT&T customer. I dropped DTV because of two issues. 1. The nonrenewal of OANN and the extremes in programing. 2. Is the cost almost doubled for service.

@jamielg 

We had the very same problem but not quite as extreme as yours. Our 'local' channels were 90 miles away instead of the true locals which were 55 miles away.

Two towns, each about three miles from us and each in different counties received the closer channels. We called DirecTV to get the right locals but were told the FCC regulates tv according to counties. We never did get it resolved. Your situation is so extreme that it seems only reasonable that it should go your way.

There is nothing DTV can do per FCC rules they can only provide the locals in your DMA.

Actually, FCC rules don't apply to streaming (that being the FCC's decision).  However, my guess is that the networks' contracts with the carriers have the same restrictions.

Nielsen (the TV ratings folks) defined DMAs (Designated Market Areas), which map locations as media markets, used for ratings counts and ultimately ad rates.  The government technically doesn't use those, but instead has TMAs (Television Market Areas), but it works out about the same.  The TMAs determine which stations a retransmission service (cable or satellite carrier) can offer in a particular location, in theory to force locality and protect smaller local stations.  While it doesn't apply to streaming, the streaming carriers still need to contract with the networks, and while those contracts aren't public, it would make sense that they require the same behavior, and also to protect that network's smaller affiliates.  So DirecTV Stream doesn't make the rules about this and almost certainly can't just ignore those rules.  It does sometimes cause seemingly strange cases (like the ones mentioned in this thread) - these are most commonly either in rural areas that are fairly remote from any stations or locations that are close to the border between 2 media markets.

I think jrandomuser is correct. The contracts with the networks alkmost certainly use the TMAs as the definitionn of what locals are delivered where. That means directv has no choice but to follow the rules.  Every so often, the DMA boundaries are reviewed (not by directv). For some people, that means their locals change. Sometimes people end up with locals not even in the same state. You can always write to the FCC and complain but I have never heard these complaints leading to anything.

The point is, rather it's the FCC or TMA, DirecTV Stream hands are tied.