New Member

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11 Messages

Wednesday, February 16th, 2022

Multiple Peacock APP Icons on display

After downloading the Peacock app I have two icons in my app display (streaming box). Have uninstalled and reinstalled but still no change. It's

annoying and tech support seems clueless. Any ideas?

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ACE - Sage

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46.7K Messages

4 years ago

Interesting. Do they both do the same thing?

New Member

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11 Messages

4 years ago

they both work (both do the same thing). I have done a system restore (pressed the red button) as instructed by a tech on your staff. No chnage. Had to reinstall other apps which the tech told me I would not need do....

Community Support

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255.9K Messages

4 years ago

Hi @swede, thank you for reaching out.

Let's meet in  a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums).

 

Thank you.

 

Mayra, DIRECTV Community Specialist

New Member

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11 Messages

4 years ago

to the right of the the bell I have my profile icon not a message inbox

 

ACE - Sage

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46.7K Messages

4 years ago

If that's your only problem, and the App works, I would recommend just leaving well enough alone. 

New Member

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11 Messages

4 years ago

Yes, but its just annoying with all other apps. You must have come across this before

ACE - Sage

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46.7K Messages

4 years ago

Nope, never seen anyone post this issue before. Let us know if DirecTV is able to help you solve it. 

New Member

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11 Messages

4 years ago

Yes, it did. After that I reinstalled the apps including Peacock and there is no change.

New Member

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11 Messages

4 years ago

After the reset all the installed apps had to be reinstalled.

New Member

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11 Messages

4 years ago

Yes, two Peacock after the reboot 

New Member

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11 Messages

4 years ago

why would NBC/Peacock care they got bigger fish to fry.

New Member

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11 Messages

4 years ago

This is what I got from Directv stream tech team " I would like you to be informed that Peacock app no longer works on DIRECTV STREAM box due to some security reasons."

But it works fine for me...

(edited)

New Member

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11 Messages

4 years ago

No clue, but before I was notified of this I was instructed to check for any device updates (was none) as well as deleted and reinstall Peacock (same issue appeared). Then they told me just what I told you....

New Member

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86 Messages

4 years ago

I’ve had 2 on mine since I added it 

New Member

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11 Messages

4 years ago

I am glad I am not the only one. Have you tried to contact them to get it looked at?


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