New Member
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4 Messages
NCAA March Madness streaming limits
We can't have more than two streams simultaneously (one at home, one remote) for the NCAA men's basketball tournament. Is this a restriction based on this event only? If so, it is possible to get a notification from DirectTV when streaming restrictions will be in effect for big sporting events?
Tbrow1
New Member
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3 Messages
3 years ago
The DTV Stream streaming Policy or allowances are:
Unlimited amount of streaming devices at home at the same time and only three concurrent devices at a time away from home.
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vanfam88
New Member
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4 Messages
3 years ago
Unlimited at home and 3 away from home is the general allowance. There are, however, network exclusions. This is from the Direct TV site:
Network exclusions
Some networks only allow you to have three streams at the same time. This includes both watching in your home or on the go. These networks include:
The problem I am encountering is two streams maximum concurrently for March Madness - one at home and one away from home. (I have not tested any other configuration.) I want to know if this is a network exclusion or if I am experiencing a technical glitch.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Do you have other devices active that have not been exited? The streaming policy limits are defined here
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vanfam88
New Member
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4 Messages
3 years ago
All are other devices are not active and have been exited. I spoke with customer service and she told me just to assume the "owner" (meaning the network or event owner) has imposed a limit on streams. Is anyone else experiencing this problem with the NCAA Men's Basketball Tournament, aka March Madness?
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
Are you using the app or just watching channels thru the service?
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vanfam88
New Member
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4 Messages
3 years ago
We were attempting to stream on 2 TVs with Roku operating systems and one TV through an Apple TV device.
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