Network is heavily congested...

Hi, @Vonmark. We're sorry to hear that you are having issues with your service. Let's get this issue resolved by following some pro-tips here https://www.directv.com/support/article/000093621 DIRECTV appreciates your patience 💙. Alameen, DIRECTV Community Specialist

Those tips are for a blurry or frozen picture. However, I’ve tried these possible solutions but they didn’t help. 

Apologies for the confusion. If you experience buffering while streaming the DIRECTV App, or it repeatedly closes or crashes, try the following tips:

Check your Wi-Fi connection for stability and check for updates to the app in your App Store. If an update is available, install it and restart the device. Check for software updates on your mobile or streaming device. Close out and restart the DIRECTV App. Restart your device. Visit Get help with streaming issues on the DIRECTV App | DIRECTV Support to learn more. DIRECTV appreciates your patience. Arlyn, DIRECTV Community Specialist

I have the same issue there is clearly a problem with the streaming app. I connected Ethernet speed test over 800Mbs. All other apps including YouTube TV have great picture and no issues. So to you Direct TV FIX IT!

Same issue here, the app on firestick lately had been getting buffering and network congestion messages.

Wifi is gigabit up and down.

Watching the exact same football game on espn app on same firestick, conneted to same internet wifi, and it works flawlessly.

No other streaming app on the firestick have any issues.

So either the app is bad, or their streaming servers/connection is bad.

The ball is in your court directtv stream, fix it.

Definitely Amazon Fire App issue. On the same TV using the direct TV Chromecast plugged into HDMI on the same Fire TV everything streams fine.

If it was regional I would think the dtv phone app would have issues when connected to the same wifi?

Alabama game on espn app is great.

Alabama game on dtv app is horrible.

All the dtv apps on our 3 firesticks are having the same issue.

No other streaming app is having issues.

Same problem in NorCal.  Firestick/Directv app tells me network is congested.  can't watch game.  ESPN app works fine of Firestick.  Directv app on ipad works fine.  Same issue on both TV at home.  Tried: clear cache/data, uninstall/re-install app.  Download 92mbps.  frustrating.

Having the same issue described here. It just started doing this in the last couple of days. Before that, it was perfect. No changes in internet or app. Something is definitely not working right. What I’m reading here is there’s no solution and more people need to log their complaints so AT&T looks into it. 

We are in North, TX and seeing same issue... "heavily congested, your video may not play smoothly"

This pops up every 15 min and video gets grainy. We checked app and device updates, restarted everything....nothing works. All of our other apps work fine on the same devices. Directv is the only app doing this. We pay too much for it not to work. 

We are in Kansas City watching DirecTV streaming with a box, and are having the same bad poor quality picture issues on and off all day on multiple tvs, all with a box.  Checked Google fiber speeds and it is blazing fast. Super annoying to watch.

    Same issue here in VA. The picture keeps freezing (TV displays "When the network is heavily congested, your video may not play smoothly") & when it does work the picture is very low resolution.  Basically DirecTV is unusable.  

   I'm using DirecTV via FireStick, however video in all other Apps in FireStick work fine (YouTube, Prime Video, etc.).

   I phoned DirecTV at 4:36 PM & rep said it is an existing DirecTV equipment issue causing abnormal buffering that is being worked & hopefully will be resolved soon. -- NOT! At 9:15 PM problem still exists, not any better at all.  Today (10/19/2024) is the 1st time I've ever experienced this issue and it is occurring on all of my TVs (all using DirecTV App in FireSticks).

Same issue in Georgia. Haven’t had the issue before but it’s been going all day today. No problems in other apps. 

Same in southern indiana. 3 separate fire sticks all with the same problem ALL DAY LONG. Haven't been able to watch a single football game or playoff baseball game. Have 1 Roku TV in a kids room that is better. It's miserable. And along with yet another price hike recently this is becoming not worth it at all anymore after years of having their services through many different names. 

Yes same issues here and using the dtv stream app directly on Sony tv no fire stick  and still (Edited per community guidelines) and freezes and network congestion notifications. Definitely dtv issue