Employee
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8 Messages
NFL game I want to watch not in guide based on my location
The “local” NFL team is programmed for the time/channel slot.
I searched account profile & other setting to see if I could change my location, didn’t see anything. Maybe location is based on billing address.
Is there a trick to change location so that I can see preferred game?
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.
Jrandomuser
ACE - Expert
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1.2K Messages
4 years ago
Your "home" location is indeed based on your billing address, and there are no "tricks" (at least reliable ones) to allow you to change this. The limitation is (we believe) part of the contract that DirecTV has with the networks, in order to satisfy the networks' affiliate agreements.
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DIRECTVhelp
Community Support
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255.6K Messages
4 years ago
Hi @scratch67! Let's bring some light into this. Thanks for your comment! @Jrandomuser.
Currently we only have the option to switch the locaton with DIRECTV STREAM services, nonetheless the NFL Sunday Ticket subscription is only available with DIRECTV Satellite. Please let us know if you have further questions or concerns.
Thank you for contacting us!
Maria, DIRECTV Community Specialist
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scratch67
Employee
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8 Messages
4 years ago
I am using DTV Streaming, how do you change location?
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
It's in settings--preferences
(edited)
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scratch67
Employee
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8 Messages
4 years ago
Nope.
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bcbsncjlj
Expert
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6.5K Messages
4 years ago
You don't. Home location is based on your billing address.
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
I was talking about the Dtv stream box (for settings--preferences) you never made it clear what you were using to access dtv stream. I believe this updates your IP address location.
(edited)
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scratch67
Employee
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8 Messages
4 years ago
Apple TV
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
If you are trying to watch and out of market NFL game then I'd suggest subscribing to directv satellite and paying for NFL sunday ticket.
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scratch67
Employee
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8 Messages
4 years ago
(Edited per community guidelines) fell no, satelitte ducks(Edited per community guidelines).
(edited)
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Ludwick577
ACE - New Member
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3.6K Messages
4 years ago
Also, stop trying to scam free games.
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Jrandomuser
ACE - Expert
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1.2K Messages
4 years ago
As is common, the @DIRECTVhelp rep screwed up. In their response, the word "only" should have been "don't" - as in "we don't have the option to switch the location".
That restriction is likely part of their contracts with the networks (in support of their local affiliates) and the RSNs. (For cable and streaming, it is actually by FCC regulation.) Offering additional options (not instead) is possible, but it costs money, and unless/until DirecTV Stream sets up a way to offer a sports package or similar so they charge only the subscribers who want it, I really hope it doesn't happen - there are a huge percentage of subscribers (like me) who would have zero interest in being forced to pay for that, and would walk.
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