Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

3 Messages

Wednesday, August 24th, 2022

No external speaker sound on NBC

This is a weird audio problem. We just transferred to Direct TV Stream. We were able to change the audio settings to default to home theater speakers vs Sony TV  speakers….but all NBC (news, Bay Area sports affiliates etc) channels continue to play through the tinny TV speakers…..no idea why this would occur -the setting parameters are “all or nothing” -no way to select per channel or app -anyone??

Oldest First
Selected Oldest First

ACE - Expert

 • 

21.3K Messages

3 years ago

This is the DTV sat forum try the DTV streaming forum.

ACE - Sage

 • 

46.7K Messages

3 years ago

On what device did you change the audio settings? What did you change them from and to?

What streaming device are you using?

How is it connected to your TV or AV Receiver?

New Member

 • 

3 Messages

3 years ago

Hi

we worked with a tech for 45 minutes, twice….basically stepping through the DTV options under “settings” and “audio”, landing on the “surround” option.  This forced the audio to the ceiling mounted speakers on all channels but the NBC affiliates.  The streaming box connects to the Sony TV via standard HDMI port

When we called back a second time the tech said there was some kind of outage with NBC. This seems…..dubious

thanks


NEED HELP?