New Member
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37 Messages
Occasional Quick Black Screen
When I'm watching a recorded show from a Gemini, every so often the screen goes completely black (except for captioning) for a half second. Do any of you see that? Is there a fix?
New Member
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37 Messages
When I'm watching a recorded show from a Gemini, every so often the screen goes completely black (except for captioning) for a half second. Do any of you see that? Is there a fix?
DIRECTVhelp
Community Support
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255.7K Messages
2 years ago
Hi there. We are sorry to hear that you are having this flashing black screen. At the following link you'll find some troubleshooting steps to try to get this solved: https://www.directv.com/support/article/000083421. However, we'll be reaching out to you to better review about this. Luisa, DIRECTV Community Specialist
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whboyd
New Member
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37 Messages
2 years ago
That link was worthless. For one thing it asks about a Genie remote. I have Gemini device.
I can play recorded shows just fine. The only problem is that every few minutes the screen turns black or a half a second. Any captioning that is visible continues to show.
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