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New Member

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4 Messages

Sunday, December 5th, 2021

On demand

I can’t play any shows on demand

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ACE - Sage

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46.7K Messages

4 years ago

More details, please ....

Streaming device?

What "on demand" shows?

What exactly happens when you try? Error messages?

Has it ever worked properly?

New Member

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3 Messages

4 years ago

I have the same problem and would love to figure out what the heck is going on.  Apple TV user. Anytime I click “play now” on any show in the On Demand section, absolutely nothing happens. 

Community Support

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255.6K Messages

4 years ago

Thanks for reaching out @Ajwilliams1, we are happy to assist with your DIRECTV STREAM!

It may be helpful to uninstall and reinstall the app:  


Remove the App


• Highlight the App DIRECTV STREAM and hold Select (touch-pad) until the app starts to shake.
• Press Play/Pause and choose to delete the app.


Installation


• From the Apple TV device, open the App Store.
• Use the Search function of the App Store to find app DIRECTV STREAM.
• Select the App DIRECTV STREAM > Get for free.
• If prompted, enter your Apple ID password. The application begins to download


Please let us know if this helps.


Joseph, DIRECTV Community Specialist

New Member

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4 Messages

4 years ago

When I go to watch a show on demand nothing happens. I can navigate to the watch now button but it’s like I didn’t press it. This just started a few days ago.

New Member

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4 Messages

4 years ago

I’ve uninstalled the app several times and rebooted my fire stick but I still can’t play on demand. I tried recording the shows. The shows record but I can’t play them.

Expert

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6.5K Messages

4 years ago

Working correctly for me. Not seeing anything going on here with both Roku and Firestick.

New Member

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4 Messages

4 years ago

I didn’t have any issues until a few days ago. Thank you for responding.


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