I have the same problem and would love to figure out what the heck is going on. Apple TV user. Anytime I click “play now” on any show in the On Demand section, absolutely nothing happens.
Thanks for reaching out @Ajwilliams1, we are happy to assist with your DIRECTV STREAM!
It may be helpful to uninstall and reinstall the app:
Remove the App
• Highlight the App DIRECTV STREAM and hold Select (touch-pad) until the app starts to shake. • Press Play/Pause and choose to delete the app.
Installation
• From the Apple TV device, open the App Store. • Use the Search function of the App Store to find app DIRECTV STREAM. • Select the App DIRECTV STREAM > Get for free. • If prompted, enter your Apple ID password. The application begins to download
When I go to watch a show on demand nothing happens. I can navigate to the watch now button but it’s like I didn’t press it. This just started a few days ago.
I’ve uninstalled the app several times and rebooted my fire stick but I still can’t play on demand. I tried recording the shows. The shows record but I can’t play them.
litzdog911
ACE - Sage
•
46.7K Messages
4 years ago
More details, please ....
Streaming device?
What "on demand" shows?
What exactly happens when you try? Error messages?
Has it ever worked properly?
0
0
Ajwilliams1
New Member
•
3 Messages
4 years ago
I have the same problem and would love to figure out what the heck is going on. Apple TV user. Anytime I click “play now” on any show in the On Demand section, absolutely nothing happens.
0
0
DIRECTVhelp
Community Support
•
255.6K Messages
4 years ago
Thanks for reaching out @Ajwilliams1, we are happy to assist with your DIRECTV STREAM!
It may be helpful to uninstall and reinstall the app:
Remove the App
• Highlight the App DIRECTV STREAM and hold Select (touch-pad) until the app starts to shake.
• Press Play/Pause and choose to delete the app.
Installation
• From the Apple TV device, open the App Store.
• Use the Search function of the App Store to find app DIRECTV STREAM.
• Select the App DIRECTV STREAM > Get for free.
• If prompted, enter your Apple ID password. The application begins to download
Please let us know if this helps.
Joseph, DIRECTV Community Specialist
0
0
Bourage5
New Member
•
4 Messages
4 years ago
When I go to watch a show on demand nothing happens. I can navigate to the watch now button but it’s like I didn’t press it. This just started a few days ago.
0
0
Bourage5
New Member
•
4 Messages
4 years ago
I’ve uninstalled the app several times and rebooted my fire stick but I still can’t play on demand. I tried recording the shows. The shows record but I can’t play them.
0
0
bcbsncjlj
Expert
•
6.5K Messages
4 years ago
Working correctly for me. Not seeing anything going on here with both Roku and Firestick.
0
0
Bourage5
New Member
•
4 Messages
4 years ago
I didn’t have any issues until a few days ago. Thank you for responding.
0
0