New Member

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2 Messages

Monday, March 30th, 2026

Paramount Plus new content not playing

Using Paramount Plus app through my Genie box.  Service will load but new show content 'Current Season' will start and then stop showing error code 6999.  I have updated, restarted, etc. with no change.  I have excellent internet hard wired @ around 100 mbps service

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ACE - New Member

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3.7K Messages

11 hours ago

Have your tried uninstalling/reinstalling the app? I just tried on my Genie box and Paramount Plus playing content fine.

(edited)

New Member

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2 Messages

11 hours ago

I have unistalled and reinstalled the Paramount Plus app.  It is very strange Old content, movies, etc. play fine.  New show content will start to play and then stop.  I can cast content from my phone app to the TV; it just won't play through the box.


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