New Member
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2 Messages
Pop up press select for channel list view
Anytime I press pause or guide or list or info, I get a pop up, “press select for channel list view.” Pop up covers listing on guide etc. Sometimes you can get at that info by going down a couple channels so what you want now shows, but it covers info for the show, or the cast member of a show with no way to get around it. On my Sony Android TV ONLY.
detuch254
ACE - New Member
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5.2K Messages
3 years ago
You posted in the DIRECTV satellite forum, moving to DIRECTV STREAM. This is either a glitch with the app for Sony TVs or it can be fixed with an update or by reinstalling the app. If no fix, you may be better off with an actual streaming device like a Fire Stick, Roku, or Apple TV.
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Hello @MarianFisk thanks for bringing this to our attention.
And thanks to @detuch254 for the prompt response. please follow the troubleshooting steps provided above and in case additional assistance is required, just send us a message. We'll be ready to step in.
Fernando, DIRECTV community specialist
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MarianFisk
New Member
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2 Messages
3 years ago
I have never installed a DIRECTV app on my TV. I mentioned that it appears on our Sony Android TV, because it does not appear on our not-so-smart, older Panasonic. The Sony is attached to our main satellite box. We noticed it first in the DIRECTV guide that we use often. I believe it is a bug introduced several weeks ago in an automatic update of the software in our satellite box, and so should be fixed by another auto update. I am trying through this forum to report this bug.
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
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