New Member
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16 Messages
"Press up to view recent channels" notification
How can I remove the constantly annoying "press up to view recent channels" notification that appears on the bottom of the screen when first opening the app?
New Member
•
16 Messages
How can I remove the constantly annoying "press up to view recent channels" notification that appears on the bottom of the screen when first opening the app?
Accepted Solution
robertrentzer
New Member
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15 Messages
3 years ago
Hi, again, Tiger:
Finding, going to and then turning off the Power Save feature WORKED !!!
My Direct T.V. streaming boxes (I have two in the same room on an HDMI splitter) have been running for well over 8 hours now. The,"Are You Still Watching?" pester screen never came up and the 2 TVs haven't turned off.
Thanks again.
Finally, because we both have wished each other a Happy Thanksgiving, and since I don't know if you celebrate Christmas, I'll be first to now wish you a Happy New Year.
Bob
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Hey @Hoffmie, we want to help with app notifications.
We'll appreciate the information to get started.
Sergio, DIRECTV Community Specialist
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Hoffmie
New Member
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16 Messages
4 years ago
Every time I open the app. Can't find a way to turn it off in any settings. Happens on all three TVs.
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Let's meet in a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the chat icon next to the bell in the upper right corner of the Forums).
Thank you.
Nicolle DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.7K Messages
4 years ago
It happens on the apps--can't do anything to stop it. If you have a Dtv stream box that notification doesn't happen. I also use the app and it happens all the time. Yep, annoying.
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Hoffmie
New Member
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16 Messages
4 years ago
If there's a solution, just post it here so other customers can solve it as well. I don't see what the need for these constant direct message requests are unless there is no real solution.
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
Hello @Hoffmie, thank you for sharing your opinion. We want to make sure all of our customers concerns are addressed properly.
You can manage notifications on the app settings, and decide if you want them to appear on your screen. On the DIRECTV STREAM app, go to Preferences or Player Options, then you can select Allow Notifications to turn them OFF and ON. Here you'll find more details.
Please, let us know how it goes.
Vanessa, DIRECTV Community Specialist
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Hoffmie
New Member
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16 Messages
4 years ago
There is no "Allow Notifications" under preferences.
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DIRECTVhelp
Community Support
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255.9K Messages
4 years ago
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Ludwick577
ACE - New Member
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3.7K Messages
4 years ago
There is no way to stop "press up to view recent channels" on the app startup on firesticks, roku, apple tv. The only device you don't see it on is the Dtv Stream box. That's the answer. Period. I already said this once.
(edited)
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Hoffmie
New Member
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16 Messages
4 years ago
Any update on this?
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detuch254
ACE - New Member
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5.2K Messages
4 years ago
Nope. Why would you expect it to change? Contact DIRECTV STREAM if you’d like to see this pop-up disabled. We can’t do anything as we are customers just like you.
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Hoffmie
New Member
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16 Messages
4 years ago
Then don't "answer" if you don't know.
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detuch254
ACE - New Member
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5.2K Messages
4 years ago
I do know. There’s no change. I provided a straightforward answer
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Hoffmie
New Member
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16 Messages
4 years ago
You provided an unhelpful response that did not at all address the issue.
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