New Member
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2 Messages
Recording a Series and it Records ALL shows, not only NEW
I choose a tv programs to record, I always select to record only "New episodes," yet for every tv series I record, I get many past episodes on secondary channels, not ONLY the New Ones.
I have deleted and re-added the recording series request many times, making sure that I am choosing "New episodes." I have had DirectTV Streaming for a month now and am about to get rid of it. Annoying to see 40 recordings and have to go through and delete them all.
Is there a fix ?
Ludwick577
ACE - New Member
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3.8K Messages
3 days ago
I see that too with series recordings that record shows also on the Fast Channels. It's very annoying. SNL is the one for me lately that records every episode on the SNL Fast Channel. The fix would be if Directv would allow customers to choose the channel to record on when setting up a series recording. They have this option on Directv Satellite, but not Stream. Don't think they'll ever add that option b/c people have been asking for it for a few years.
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DIRECTVhelp
Community Support
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256.1K Messages
3 days ago
We understand how annoying it is to see 40 unwanted episodes piling up, u/reece7339. We have a specialist available who can take a closer look at what is happening with your Series Recordings. Sending you a DM. Rhyan, DIRECTV Community Team
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GTyz
New Member
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357 Messages
3 days ago
which specific series @reece7339 ?
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reece7339
New Member
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2 Messages
3 days ago
Ludwick- Thanks for letting me know i am not only one. Yes agree, if they would let you select also just that channel.
GT- it has been a few, but recently my wife was recording new season of AGT (america got talent on Tuesday)
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tlveik
New Member
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8 Messages
2 days ago
I have a scheduled recording for SNL too. It had been working great, but now I see there have been 100+ episodes recorder in the past week. How do I find the one I want in that mess?
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DIRECTVhelp
Community Support
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256.1K Messages
1 day ago
@reece7339, we're taking a look into this. Aside from AGT, can you share which other ones you're seeing this on? Thanks — Mark, DIRECTV Community Manager
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janice805
Mentor
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236 Messages
1 day ago
DTV Help. Why are you wanting only specific people to contact you? This is a severe problem for EVERYONE (or at least me). You can't fix this person by person. I don't watch live TV except for 24/7 news. I "record EVERYTHING" then have to review Upcoming Recordings daily to DELETE all the unwanted recordings one by one manually. This is a pain in the (Edited per community guidelines). For example. I have most everything set to record "Series Recordings, NEW ONLY" but like AGT, it records all on the FAST channels also because they are mislabeled as "NEW" when they're not. Also the Masked Singer and a bunch other game shows. I probably record over 100 shows a week so I can watch TV "ad-free".
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DIRECTVhelp
Community Support
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256.1K Messages
1 day ago
Hi, @tlveik, sent you a PM to get some more information so our team can look at this. Mark, DIRECTV Community Manager
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Ludwick577
ACE - New Member
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3.8K Messages
1 day ago
Having SNL on series recording also records them all from the FAST channels. DirecTV stream..please add the option to record a series on a specific channel when you setup the series recording. Dtv satellite has this feature
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